Return Policy for www.lopizza.online

Thank you for choosing Lopizza for your online food delivery and dining needs. We strive to provide you with the best service and experience. Please review our return policy below.

1. Order Cancellation:

Once an order is confirmed and payment is processed, cancellations are not allowed.
In the event of exceptional circumstances, please contact our customer support at [customer_support@lopizza.online] within 15 minutes of placing the order. We will assess the situation on a case-by-case basis.
2. Refund Policy:

Refunds will be issued only for orders that are canceled within the allowed time frame or in case of order discrepancies.
If there is an issue with your order, such as incorrect items delivered or quality concerns, please contact us within 24 hours of receiving the order at [customer_support@lopizza.online]. Provide your order number and details of the issue, and we will investigate and process the refund accordingly.
3. Food Quality and Satisfaction:

We take utmost care to ensure the quality and satisfaction of our customers. If you are dissatisfied with the quality of the food, please contact us within 24 hours of receiving your order with details and, if possible, photographs of the issue. We will work to resolve the matter to your satisfaction.
4. Non-Delivery or Late Delivery:

In the rare event of non-delivery or significantly delayed delivery, please contact us immediately at [customer_support@lopizza.online]. We will investigate the issue and, if necessary, provide a refund or appropriate compensation.
5. Contact Information:

For all return-related inquiries, please contact our customer support at [customer_support@lopizza.online]. Include your order number, a detailed description of the issue, and any relevant photographs.
Note: Our return policy is subject to change without notice. Please check our website for the latest updates.

Thank you for choosing Lopizza. We appreciate your trust and look forward to serving you.